Online Portal

Before scheduling a showing, we ask all prospective tenants to complete a free pre-screener form.

This quick form covers basic qualifying information but does not run your credit or background check.

Completing the pre-screener helps ensure the property is a good fit before you spend time or money on application fees.

👉 We strongly encourage all applicants to complete the pre-screener first

You can submit your rental application directly through our website.

Please note that application fees are non-refundable, so we recommend completing the free pre-screener form first to make sure the property is a good match before applying.

Every adult (18 years or older) who will live in the home must submit their own rental application and background check.

Yes. Every property requires a security deposit.

While the amount can vary by property, the typical security deposit equals one month’s rent.

Yes. All applicants undergo a comprehensive background check as part of the rental application.

This includes a review of:

• Criminal history
• Eviction history
• Credit report

If you’re concerned about something that may appear on your background check, please talk with us before submitting your application.

We believe in grace and second chances.

If your eviction occurred more than 7 years ago and you’ve maintained excellent rental history since, we are willing to forgive and move forward.

We evaluate these on a case-by-case basis, with a focus on time and seriousness:

• Charges older than 10 years are generally forgiven — except for serious offenses such as murder, sex trafficking, or similar violent crimes.
• Nonviolent and simple drug charges can often be overlooked if you have strong rental history since then.

Our goal is fairness while protecting our communities.

Each property has its own pet policy, but typically:

✅ Yes, we allow pets

💵 $30/month pet rent per pet applies

🚫 No aggressive dogs are permitted. This includes:

• Doberman Pinschers
• Rottweilers
• Pit Bulls
• Other breeds may also be restricted if the animal is known to be aggressive.

We love pets, but our top priority is ensuring safety and compliance with insurance requirements.

Household gross monthly income must be at least 3× the rent amount.

For example:

•  👉 $1,000 rent = $3,000 minimum gross household income
• Combined income may be used.

Child support does not count toward qualifying income.

Yes! We’re happy to arrange virtual tours for prospective tenants who have completed the pre-screener form.

This is especially helpful for out-of-town applicants.

Yes, but certain conditions apply:

• There is a lease termination fee equal to 50% of one month’s rent.
• You must also continue paying rent until a new tenant is secured for the property.

This policy is legal and designed to cover the costs of re-renting the unit.

Yes. Renter’s insurance is required for all tenants.

We can offer coverage through our approved vendors, but you are welcome to use any insurance provider you prefer.

Most leases are for 12 months.

In special cases, we may offer different terms (such as 6-month or short-term leases), depending on the property.

If you need a shorter lease, let us know — we’ll do our best to accommodate.

We work hard to align your move-in date with both your schedule and the property’s availability.

Exact timing depends on factors like property readiness, inspections, and lease processing.

Absolutely. We take maintenance seriously.

Any repairs that are our responsibility under the lease will be handled promptly.

If the issue isn’t covered by the lease, we may still be able to recommend trusted contractors to help.

Rent is due on the 1st of each month.

You can pay:

• Online through your secure tenant portal
• In person at our office:

 📍 123 Rose Ave, Henderson, NC 27536

Please note:

🚫 We do not accept cash or personal checks.